Kutak Rock LLP
James Garland is a seasoned IT professional currently serving as a Legal Practice Support Specialist II at Kutak Rock since November 2021, where responsibilities include managing IT inventory, troubleshooting technical issues, and training users on software systems. Previously, James was with KPMG US for over five years, holding various positions including Senior Associate Technology in Deskside Services, where James acted as an escalation point and authorized project exceptions, and Lead Help Desk Technician, providing critical support in Microsoft Outlook and managing ticket systems. James’s expertise spans technical support, remote access troubleshooting, and system administration, making significant contributions to IT operations in both organizations.
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