Brooke Serwatka

Customer Success Manager at Leap

Brooke Serwatka is an accomplished retail professional with extensive experience in market management and business operations. Currently serving as Market Manager and previously as Area Manager at Leap since November 2021, Brooke has a strong background in the retail sector, holding positions as Business Manager for Ready-to-Wear, Shoes, and Lease Concessions at Bloomingdale's from February 2016 to November 2021. Prior experience includes a significant tenure at Nordstrom from September 2003 to February 2016, where Brooke became the first Personal Stylist Manager in the eastern region, focusing on sales, marketing, and customer service excellence. With a Bachelor of Business Administration in Marketing from the University of North Carolina Wilmington, Brooke has demonstrated leadership in driving revenue growth and developing new talent within the industry.

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