Al Lajeunesse

AL Lajeunesse is an experienced professional in client service delivery and customer success management, currently serving as Team Manager at Leaseweb since August 2021, with responsibilities including IT management and customer success management. Prior to this role, AL was with INAP for nearly a decade, excelling as a Customer Success Manager for the iWeb Brand and earning recognition as a two-time President Club Winner in 2019 and 2020 for outstanding customer retention and post-sales success. AL's career began at iWeb, where roles included Senior Specialist in Customer Relationship Management and various positions in technical support and operations. With a background in computer science from CEGEP de l'Abitibi-Témiscamingue, AL combines technical expertise with a strong focus on customer advocacy and operational processes.