Matteo Valero

Matteo Valero is an experienced professional in brand management and customer experience, currently serving as the Head of Brand PR & Events and Community and Customer Experience at Leroy Merlin since January 2017. Responsibilities include supervising customer journeys across digital and physical sales channels and structuring a relationship model for all company collaborators. Previously, as Store Manager at Leroy Merlin, Matteo oversaw a hypermarket with a revenue of approximately 60M€, managing a team of 10 direct managers and a total staff of 170 employees. Matteo’s earlier tenure at Ferrero from August 2005 to December 2016 included roles as Marketing Manager and Group Brand Manager, focusing on product portfolio analysis, market impact assessment, and category management for various praline brands. Matteo holds a degree from Università degli Studi di Torino and completed studies at the University of Eastern Finland.