Kai Pang

Kai Pang is an accomplished professional in the healthcare sector, currently serving as a Patient Success Manager at LloydsDirect since July 2018, along with previous roles as Quality and Experience Manager, Training and Implementation Lead, and Customer Experience. Prior to this, Kai held a position as Psychology Admin Staff at NHS Older Peoples Psychological Services, where responsibilities included organizing training, providing administrative support for service user groups, and assisting with the Memory Service National Accreditation Programme. Kai also gained experience as a Psychology Placement Student, primarily working with older adults, facilitating psycho-educational and cognitive stimulation groups, and managing administrative tasks related to service user support. Kai earned a Bachelor of Science degree in Applied Clinical Psychology from the University of Kent in 2017.