Konstantinos Markogiannakis

Konstantinos Markogiannakis has a diverse range of work experience spanning multiple industries. Konstantinos is currently working as the Senior Game Security Lead, Cyber Security at Lockwood Publishing Ltd. In this role, they focus on identifying and addressing various exploitative risks to the company's revenue. Konstantinos collaborates with teams to implement swift hotfixes and mitigate future risks. Additionally, they conduct comprehensive threat analysis of third-party websites impacting revenue.

Prior to their current position, Konstantinos worked at Blizzard Entertainment. Konstantinos held various roles, including Senior Risk Analyst, where they managed large-scale punitive actions targeting exploitative accounts and helped create tools to curtail account takeovers. Konstantinos also contributed to tool creation and player vetting process improvements for major esports events.

Konstantinos also has experience in risk analysis and customer service at Blizzard Entertainment. Konstantinos profiled payment data and adjusted rules to prevent fraud, investigated allegations of cheating in esports events, and responded to escalations and disputes.

Before joining Blizzard Entertainment, Konstantinos worked as a Technical Support Analyst at Teleperformance Greece, providing technical support for Apple computers and Symantec Corporation's Norton Internet Security Enterprise Solutions.

Konstantinos'searliest work experience was as an Executive Assistant to the General Manager at Elounda S.A. Hotels & Resorts. In this role, they assisted with scheduling and administrative tasks, managed clients' email requests, and translated client-related documents in multiple languages.

Overall, Konstantinos Markogiannakis has built a strong background in cybersecurity, risk analysis, technical support, and customer service throughout their career.

Konstantinos Markogiannakis began their education in 2000 at the Hellenic Army Academy, where they pursued a Bachelor's degree in Applied Sciences (BASc) specializing in Military Technologies and Applied Sciences. Konstantinos successfully completed their studies in 2004.

In addition to their formal education, Konstantinos has obtained several certifications to enhance their professional skillset. In November 2005, they received the ECDL Advanced certification from the ECDL/ICDL Certification institution. Konstantinos later achieved the Splunk Core Certified Power User certification in September 2018, followed by the Scrum Master Certified (SMC) certification from Scrum Alliance in November 2018. Most recently, in May 2019, they obtained the PMI Agile Certified Practitioner (PMI-ACP) certification from CUPE International.