Jessica Colvin

Jessica Colvin is an experienced Business Program Manager at LTIMindtree, specializing in Microsoft Azure SQL Migration and Data & AI, where over 400 migration projects have been successfully managed. With a strong background in operations and customer service management, Jessica has consistently implemented process improvements that enhance efficiency, reduce costs, and boost customer satisfaction across various roles in companies such as Molina Healthcare Inc., VIEVU, and Nordstrom. Notable achievements include increasing first-call resolution rates by 30% at Molina Healthcare and fostering a positive team culture that reduced turnover. Jessica's extensive experience spans roles in customer support, technical support, and service management, demonstrating a proven track record of leadership and operational excellence.