Shahid Afridi

Shahid Afridi is a Senior Client Service Specialist at LTIMindtree, where they provide high-quality support for Autodesk products. Previously, they served as a Subject Matter Expert at Concentrix, enhancing customer satisfaction with a focus on customer retention and complaint resolution. Afridi also held the position of Operations Representative, managing end-to-end order processing and customer support across multiple regions. Their career includes experience as a Product Operations Executive at Startek, where they expertly handled customer inquiries and optimized workflows. Afridi is currently pursuing education at Govt Ramanarayana Chellaram College of Commerce.