Shravan Kommu

Shravan Kommu is a Senior Operations Service/Program Manager at Lumen Technologies, with a tenure spanning from September 2016 to the present, where responsibilities include overseeing operations for large enterprise and wholesale accounts, monitoring operational metrics, and implementing service improvement plans aimed at enhancing customer satisfaction. Prior experience includes roles at Level 3 Communications, where contributions ranged from managing provisioning orders to conducting customer reviews and implementing service improvement strategies, as well as technical roles at Cisco Systems and academic support positions at the University of Colorado. Shravan holds a Master of Science in Telecommunications from the University of Colorado Boulder and a Bachelor of Science in Electronics and Telecommunications Engineering from the University of Mumbai.