PA

Patti Albracht

Customer Success Manager at M-Files

Patti Albracht has extensive work experience in business analysis and project management. Patti has held senior roles in various companies, such as M-Files, M-Files Inc, Transplace, Essilor, Atmos Energy, Sogeti, Catapult Systems, K2 User Group, Matrix Resources/TI, and Texas Instruments. Patti'sresponsibilities have included identifying and defining IT solutions, software training, working with different departments to implement projects, and developing and running test scripts. Patti Albracht has also been involved in organizing and leading user groups, as well as developing business process workflow applications using various technologies.

Patti Albracht completed their Bachelor of Science (B.S.) degree in Business Administration and Management, General from LeTourneau University from 1995 to 1996. In addition to their formal education, they have obtained several certifications on various topics including Value Realization Best Practices for Customer Success Management, Accelerating Your Career with Personal Branding, Onboarding and Adoption Best Practices for Customer Success Management, Banish Your Inner Critic to Unleash Creativity, Building Resilience, Communication Foundations, Critical Thinking for Better Judgment and Decision-Making, Developing Your Emotional Intelligence, Embracing Unexpected Change, Persuading Others, Team Collaboration in Office 365 (Microsoft 365), Teamwork Foundations, Why Trust Matters with Rachel Botsman, Writing in Plain Language, Effective Listening, and Presenting to Senior Executives. These certifications were obtained from LinkedIn, with the most recent one obtained in August 2023.

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