Pauline J Nyambura

Pauline J Nyambura is a seasoned business development professional with extensive experience across multiple roles in the corporate sector. Presently serving as a Business Development Manager at Mabati Rolling Mills Ltd and a Group SAP S4HANA SD Process Analyst with The Safal Group, Pauline has successfully implemented training and process improvements across Africa. Previous positions include Director at Inner Out Consulting House Limited, Head of Sales at Yellow Pages Kenya, and key leadership roles in customer experience and sales training at various organizations, demonstrating a strong competency in customer satisfaction and performance management. Pauline holds a Master’s Degree in Communication Studies from the University of Nairobi and a Bachelor’s Degree in Business Administration (Marketing) from Kenya Methodist University, along with multiple certifications in auditing, customer relations, and organizational management.