Sally Hayes serves as a Mentor for the MACH Alliance since September 2024, guiding professionals in Microservices, API-first, Cloud-native SaaS, and Headless architecture while sharing expertise in digital transformation. With a strong background at Pimberly as VP Delivery since December 2018, Sally builds and leads global delivery teams to develop strategic programs in the PIM space, enhancing customer experiences and driving business growth. Previously, roles included Professional Services Delivery Manager at TransUnion and Head of Delivery at numéro, where Sally focused on transforming contact centre operations and delivering innovative strategies. Additional experience includes project management and consultancy roles in CRM and telecom sectors at Prior Analytics Ltd, Global Telecoms, and Sudden Solutions.