James Chou currently serves as a Cloud and Gateway Engineer at Macquarie Telecom Group, focusing on customer solutions within Macquarie Government, which specializes in cyber security and secure cloud services. Prior to this role, James held multiple positions at Macquarie Telecom, starting as a Tier 1 Support Engineer in the CMND team and progressing to a Tier 2 Service Delivery Engineer, where responsibilities included managing non-standard hosted Digi/SaaS customers. Earlier experience includes an internship as a Network Consulting Engineer at Cisco Systems, where James gained valuable skills in maintaining a large-scale data centre infrastructure.
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