Ana Coles

Ana Coles is an experienced professional in the hospitality industry with a focus on People and Culture. Currently serving as the Head of People & Culture at Mandarin Oriental Hotel Group, Ana has previously held key positions including Assistant Director of People & Culture and Assistant Director of Human Resources. Other notable roles include Manager Punch Room and Nightlife Supervisor at EDITION, Associate at The Up Group, and Food and Beverage Supervisor at Crown Melbourne Limited. Ana's career began with front-facing roles such as Front of House and Spa Receptionist at Old Course Hotel, Golf Resort & Spa. Ana holds a Master of Arts with Honours in Modern European Languages from The University of Edinburgh, earned between 2008 and 2012.