Tirza Pedrada Coutinho

Tirza Pedrada Coutinho is an experienced professional currently serving as a telemarketing operator at MedSênior since September 2023, specializing in scheduling home sample collections and managing customer inquiries via WhatsApp and phone. Prior experience includes working as a receptionist at Laboratório Pretti from December 2021 to August 2023, where responsibilities included customer service, exam registration, and coordination of procedures across various health plans. Additionally, Tirza was a medical receptionist at Vicente de Paulo Ramatis Lima from April 2021 to October 2021, overseeing patient reception and appointment authorization. Tirza is pursuing a degree in Nursing at Multivix, with an expected graduation date in August 2026.