Janina Feucht

Janina Feucht is an accomplished professional with extensive experience in customer experience and account management. Currently serving as the Lead Customer Experience at Merck Gruppe since May 2022, Janina previously held multiple roles at Sensory-Minds GMBH from October 2018 to July 2022, including Key Account Project Manager, Project Manager Scrum Master, and Business Innovation Strategist, focusing on customer relationships, market trends, and innovative digital solutions. Earlier experience at Daimler AG involved roles in marketing communication and internal branding, contributing to the 360° marketing strategies for banking and automotive products. Janina holds a Master of Arts in Creative Communication and Brand Management from Pforzheim University and a Bachelor of Applied Science in Media Management and Advertising Psychology, alongside additional studies in marketing trends.