Vivian Ngo

Vivian Ngo is a Project Manager at Mercor, specializing in designing and managing recruitment pipelines for AI model training projects. Previously, Vivian served as a Data Labeling Analyst II and QA Lead at Meta, where a team was led to enhance data analysis processes significantly, achieving over 30% improvement in quality assurance. Experience also includes roles as a Media Technician and Linguist & Generative AI Research Analyst at Teachers College, Columbia University, providing technical support and conducting NLP research. Vivian's background features work as a North American Culture Assistant at the Spanish Ministry of Education and as a Social Science Research Analyst at California State University, Fullerton. Educational qualifications include a Master's in Applied Linguistics from Teachers College and a Bachelor's degree, Cum Laude, in Comparative Literature from California State University, Fullerton, alongside a study abroad program in Spanish and Iberian Studies at Universidad Complutense de Madrid.