Wanita Fonseka

Senior Vice President, Retail & Operations at Meridian Credit Union

About

Wanita Fonseka is Meridian’s Senior Vice President, Retail & Operations. She is focused on enhancing the retail Member service experience and overseeing Meridian’s Retail & Wealth lines of businesses. As Chair of the Diversity and Inclusion Executive Council, Wanita knows that best results are achieved within a climate of trust where diversity of thought is encouraged. She works to promote greater synergies, collaboration, and an integrated Member service experience for the benefit of Meridian, its Members, and employees.


With over 24 years of experience working in retail banking branches and corporate office environments, Wanita is a tireless champion of Meridian’s current retail Member experience. Her deep understanding of the business stems from firsthand interactions with our Members, employees, and other stakeholders which she has gained through multiple progressive roles within the organization.


Most recently, Wanita served as the Vice-President of the Retail Member Experience, where she was responsible for optimizing the business, identifying trends, and developing a long-term strategy to future-proof and transform Meridian’s retail operating model into an experience culture.


Previously, Wanita served as Vice-President, Operations for Meridian, responsible to provide Retail and Business Banking back office support, Wealth processing & compliance, enterprise continuous improvement, and support to strategic projects and operational initiatives.


Her purpose statement is “to be happy, to be present, to build strong connections, to learn and to grow, so that I nourish my mind, body, heart, and soul and am able to serve, inspire and lead others.”


Wanita completed her MBA at Dalhousie’s Centre for Advanced Management Education and is also a graduate of the University of Toronto.

Links

Timeline

  • Senior Vice President, Retail & Operations

    July, 2022 - present

  • Chief Member Experience Officer

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