Tiffany Mulet

Implementation Lead at MetLife

Tiffany Mulet is an experienced professional currently serving as a QA Analyst at 24-7 Intouch since May 2019 and as a Customer Service Representative at MMC Group LP since September 2018. In the role at MMC Group LP, Tiffany provides call center support, addressing customer inquiries using Cisco systems and Jaba, handling health insurance applications and renewals, and utilizing the MMIS database for consumer information. Tiffany further expanded customer service skills as a Customer Service Chat and Phone Agent with Kforce Inc from August 2021 to February 2022 and previously worked as a Sales Representative for Avon from March 2014 to September 2016. Tiffany is pursuing a Bachelor's degree in Anthropology at the University of South Florida St. Petersburg, with education also obtained from Valencia College between 2012 and 2015.

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