Ram Sridhar

Ram Sridhar is an experienced Service Transition Lead at Metro Bank (UK) since July 2022, with a strong background in service design and implementation from Coventry Building Society. Previous roles include IT Manager for Change-Release at Robert Walters and Service Integration for BP, where responsibilities encompassed escalation management, SLA governance, and stable infrastructure maintenance during critical business events across the EMEA region. Ram also has extensive experience in ITIL service operations from time at Royal Dutch Shell, emphasizing continual process improvement and stakeholder collaboration. Earlier roles as a consultant in various capacities at Aviva Life Insurance, HCL Comnet, GE Money, JPMorgan Chase, and Royal Sun Alliance, paired with a B.E. degree in Electrical and Electronics Engineering from Vellore Institute of Technology, further solidify a comprehensive expertise in service management and IT operations.