Alaa Essam

Alaa Essam is an experienced talent acquisition professional currently serving as a Regional Talent Acquisition Specialist at MICO WORLD since October 2025. Prior to this role, Alaa held positions including Senior Talent Acquisition Specialist at IntouchCX and Talent Acquisition Specialist at Concentrix, where responsibilities included manpower planning, candidate sourcing, and managing recruitment activities. Alaa's earlier experience includes roles as a Recruitment Specialist at INTELCIA and Teleperformance, focusing on job advertisement design and sourcing strategies. Alaa also has a background in customer service with positions at Concentrix, _VOIS, and Teleperformance. Alaa holds a Bachelor of Arts in Sociology from Cairo University, along with various qualifications in human resources and related fields from multiple educational institutions, including The American University in Cairo and Monash University Malaysia.