Nikita Navanita Mall

Nikita Navanita Mall has extensive experience in service desk administration, currently serving as a Service Desk Administrator at Microland Limited since April 2020, following roles as Senior Administrator, Senior Service Desk Analyst, and Service Desk Analyst within the same company. Prior to Microland Limited, Nikita worked as a Customer Service Associate at Cogent E Services from March 2018 to January 2020. Educational qualifications include an Executive MBA from Dayananda Sagar University, obtained in February 2023, and a Bachelor of Technology in Computer Science from Bhubaneswar College of Engineering, completed in 2016. Additionally, Nikita has completed the 12th grade in science from C.H.S.E, Odisha.