A. McLeish Martin

A. McLeish Martin currently serves as the General Manager of Customer Experience at Immigration New Zealand, overseeing customer insights, communications, and stakeholder engagement since August 2022. Prior experience includes a role as the Head of Client and Channel Experience at the Ministry of Social Development, where A. McLeish Martin implemented initiatives to enhance services for over one million clients. Additional roles at the Ministry included Director of Income Support Modernisation, Unit Manager of Client and Business Intelligence, and Senior Business Modelling Analyst, focusing on analytics and business improvement. A. McLeish Martin's career began at Statistics New Zealand and includes a tenure at the New Zealand Treasury, contributing to the advancement of analytics across government. Academic qualifications include a PhD and MS in Social Psychology from Texas A&M University and a BA with honors in Psychology from Whitman College.