Anna Aristiana

Anna Aristiana currently serves as the Project & Ops. Excellence Lead at Moladin since September 2023. Previously, Anna held several key positions at Kargo Technologies from December 2018, including Senior Operations Excellence Lead, where significant contributions included developing a productivity framework for Finance, Risk, & Accounting that enhanced team efficiency by 30%. Anna oversaw the multi-drop point shipment process, maintaining a 100% on-time delivery rate and increasing customer satisfaction to 90% through automated reporting. Other roles at Kargo included Operations Lead for billing processes and Senior Customer Success Specialist, where effective team structures and process optimizations were implemented. Prior experience includes roles at Uber, where Anna led teams and achieved high customer satisfaction and productivity metrics. Anna completed education at Gajah Mada Vocational High School from 2007 to 2010.