Senior CRM Manager (m/f/d)

Private equity has always been a sought-after asset class, often outperforming public benchmarks like the S&P 500.

However, steep entry barriers, including high minimum investments (~€10m), hefty paperwork and the challenge of selecting the right fund have traditionally kept individual investors at bay, with access largely limited to big institutions or a select few. 

Enter Moonfare.

We've made investing in private equity more accessible and straightforward with our fully digital investment platform. Now, qualified investors can access some of the most sought-after private market funds at minimums starting from €10,000*. 

The diverse Moonfare team – which includes alumni from top private banks, groundbreaking startups and beyond – is united in pushing boundaries and redefining the private equity landscape. 

Join us!

Senior CRM Manager (m/f/d)

Moonfare is seeking an innovative and seasoned Senior CRM Manager with expertise in HubSpot to become a pivotal part of our team. This exciting role will have you spearheading our CRM strategy, implementing cutting-edge best practices and crafting robust frameworks that ensure flawless cross-functional synergy. This role requires a visionary and strategic thinker with a proven track record in CRM management, outstanding communication skills and the agility to thrive in a dynamic, fast-paced environment. 

You will:

• Oversee and manage the HubSpot CRM system, ensuring data accuracy and consistency to improve data metrics, reporting and improve tracking of performance 
• Develop and implement CRM strategies to optimise lead management, customer segmentation and campaign performance to increase sales at Moonfare
• Handle API integrations between HubSpot and other third-party applications to streamline workflows and data exchanges
• Design, build and maintain Tableau data dashboards to provide actionable insights and visualisations for stakeholders
• Train and support team members on best practices for using HubSpot and interpreting data dashboards
• Cross collaborate across the business to ensure alignment of CRM data

The next Moonfarian:

• 5+ years of experience in CRM Management, specifically within HubSpot
• Proficiency in Tableau for data visualisation and dashboard creation
• Excellent analytical skills with the ability to interpret complex data and generate actionable insights
• Excellent written and verbal communication skills in English
• Project management skills and the ability to manage multiple tasks and deadlines simultaneously 
• Ideally have experience in the fintech or financial services industry
• Solutions orientated mindset 

If you feel you do not meet all of the requirements, we still encourage you to apply!

Our Values:

• We are here to win and to celebrate our collective achievements - Win together. We are mission-focused and think and act like owners. We exemplify the attitude we expect and each of us commits to do what it takes to succeed.
• We foster personal growth but each of us earns our place as a Moonfarian through merit - Growth and Merit. We hire, retain, and develop exceptional people and invest in empowering them to excel. We must all earn our place at the table every day.
• We pursue excellence and honor our promises - Commitment to Excellence. We hold ourselves to the highest standards, taking responsibility for our failures, and celebrating our successes. We commit to deadlines and stick to them and we learn from our mistakes.
• Our clients come first, Moonfare comes second, and we prioritise ourselves third - Client-Centric Focus. Putting clients first means creating value for them is essential. Placing Moonfare second signifies that our individual professional future at Moonfare depends on the company's commercial success. Prioritising ourselves third reflects our humility in putting clients and Moonfare before personal interests.

We understand the important role that diversity plays in our success. Different backgrounds, experiences and ideas push us further and raise the bar. We’re committed to developing an inclusive and safe culture where everyone  — regardless of colour, race, religion, sex, origin, sexuality, disability, marital status, citizenship or gender identity — knows that they are an integral part of the team and can bring their full potential to their work.

Apply now!