Francesca Crofts

Francesca Crofts is an experienced finance and accounting professional with a demonstrated history in investor services, accounts receivable, and cash management across multiple organizations. Currently serving as an Investor Services Analyst at Mr. Cooper since February 2019, Francesca manages various reporting and reconciliation tasks related to multiple investment types. Previous roles include Accounts Receivable Analyst at Kärcher North America Inc., Accounts Receivable Specialist at Ledgent, and Cash Applications Specialist at Ardent Mills, showcasing expertise in invoicing, payment resolution, and account reconciliations. Additional experience includes positions in cash research and management at SLS - Specialized Loan Servicing and Aurora Bank FSB, highlighting a strong foundation in financial operations and process improvement. Francesca holds an Associate of Applied Sciences degree in MSFS from Southern Illinois University at Carbondale.