Dawn Crump

Dawn Crump, MA, CHC, LSSBB has a strong background in healthcare revenue cycle and quality improvement. Dawn has held leadership roles at various organizations, including MRO, Intersect Healthcare, Lumeris, CIOX Health, SSM Health Care, and Phelps County Regional Medical Center. At MRO, they served as the Senior Director of Revenue Cycle Solutions, overseeing the secure and efficient exchange of Protected Health Information (PHI). At Intersect Healthcare, they were the Senior Director of Revenue Cycle and Denial Management Solutions. During their time at Lumeris, Dawn was the Director of Quality, where they managed quality improvement programs and led initiatives to improve member health outcomes. At CIOX Health, they served as the Vice President of Audit Management Solutions, overseeing the strategic operations of the audit management software solution. Prior to that, they held various roles at SSM Health Care, including Network Director of Compliance, CQI Facilitator, and CRP Contact. Early in their career, they worked as a Quality Improvement Analyst and Organizational Development and Customer Relations Specialist at Phelps County Regional Medical Center. Dawn Crump brings a wealth of experience and expertise in revenue cycle, quality improvement, compliance, and healthcare operations.

Dawn Crump has a Master's degree in Human Resources Management and Services from Webster University. Dawn also holds additional certifications as a Six Sigma Black Belt and Certified Healthcare Compliance from the HCCA. No specific information is provided regarding their undergraduate education.