Imani Tosha Dalili Masuke

Imani Tosha Dalili Masuke is a seasoned digital transformation professional with extensive experience at MTN since 2015, currently serving as Coordinator of Digital Transformation and previously acting as Manager for Digital & Innovation. This role has involved successful initiatives such as driving substantial growth of MTN Cameroon’s MyMTN mobile app and implementing the Zigi chatbot. Imani has also enhanced digital support operations, managed relationships with CRM vendors, and contributed to cost-saving measures through in-house production initiatives. Prior experience includes roles at Sod3 Group and Gauteng Provincial Government, with a solid educational background comprising a Bachelor of Computer and Information Science from Monash University and pursuing additional certifications at HEC Paris in 2024.