Caroline Casas is a User Experience Designer at MullenLowe U.S. since June 2015, specializing in responsive web design, wireframes, sitemaps, user journeys, persona development, user testing, stakeholder interviews, and competitive analyses for prominent brands such as Humana, Suffolk Construction, Kaiser Permanente, California Avocado Commission, and JAMRS (U.S). Previous roles at MullenLowe included Junior User Experience Designer and QA Specialist, focused on cross-browser testing, bug tracking, site auditing, and test plan development. Earlier experience includes an E-Commerce Internship at Norwegian Cruise Line Holdings Ltd., where assistance was provided for front-end testing and CMS updates for a major project. Caroline holds a Bachelor of Arts in Communication and Media Studies from the University of Massachusetts Amherst and studied at the Fashion Institute of Technology from 2011 to 2012.