Claude Poulin is a Multimedia Designer at Multi-Health Systems Inc. (MHS) since February 2012, collaborating with the copywriter and marketing team to create advertising content and producing videos for YouTube that showcase product benefits and tutorials. Prior to this role, Claude served as Creative Director at SW Hospitality from February 2010 to January 2012, where responsibilities included working closely with franchise operators to address marketing needs and designing menus, posters, and other advertising materials to ensure business success.