Osama Mostafa

Osama Mostafa is a skilled professional with extensive experience in e-payment reconciliation, settlement, and customer relationship management. Currently serving as a Senior E-payment Reconciliation and Settlement Officer at the National Bank of Egypt since December 2019, Osama has previously held roles that include E-payment Reconciliation and Settlement Officer and Relationship Manager, where responsibilities included identifying sales opportunities and coordinating with various departments. Prior experience at Vodafone involved positions as Deputy Manager, where Osama addressed VIP customer issues, and as a floor walker and agent, leading team activities and resolving customer problems. Osama began career development as a trainee accountant at CGAA and as marketing staff at Vodafone. Osama holds a Bachelor's degree in Accounting and Business/Management from Ain Shams University, completed in 2018.