Maria K.

Maria K. is a seasoned professional with extensive experience in customer support and banking. Currently a Co-Founder at NAUAS Ark since November 2025, Maria previously held the position of Head of Customer Support & Experience at agora - digital capital markets, where remarkable achievements included a 25% increase in customer satisfaction and significant improvements in team productivity. With prior experience as Head of Customer Support at sync. in the FinTech sector, Maria successfully built and led a global team that enhanced service capacity by 40%. Furthermore, Maria's background includes leadership roles at Wells Fargo and Barclays, focusing on customer experience, compliance, and team development. Maria holds a Paralegal Certification from George Mason University and is pursuing additional certifications in Compliance and Risk Management and Anti-Money Laundering.