The Technical Services Team at Naviant is responsible for delivering expert support and consultancy for enterprise content management (ECM) and business process management (BPM) solutions. They ensure optimal system performance through technical troubleshooting, implementation management, and process enhancement strategies. This team also plays a crucial role in integrating best-in-class technologies and provides training and guidance to clients, enabling them to effectively leverage their ECM and BPM investments for improved operational efficiencies.