Charlotte T'Serstevens

Charlotte t'Serstevens serves as the B2C Marketing Manager at Nestlé Nespresso SA since December 2022, following nearly a decade at Nestlé in various roles focused on category and channel sales development within the coffee category. With expertise in consumer and shopper insights, Charlotte has developed growth strategies tailored to customers, managed promotional strategies, and led business planning activities, overseeing brands such as Nescafé, Nescafé Dolce Gusto, and Starbucks. Previous experience includes positions as a Demand Planner and Supply Chain Intern at Groupe Mestdagh and Delhaize Group. Charlotte holds multiple degrees, including a Master's in Business Engineering from Louvain School of Management and a Master's in Finance from Université de Namur, alongside ongoing studies at McGill University and Universitat Ramon Llull.