Natália Gonçalves

Natália de Oliveira Gonçalves has extensive experience in digital commerce and marketing, currently serving as Senior Manager of Digital Commerce Operations and Global Digital Commerce Operations Team Lead at Nestlé Nespresso SA since May 2013. Prior roles within the company include Global Ecommerce Business Product Owner, Global Ecommerce eMerchandising Coordinator, Ecommerce Webmaster, and Digital Channels Analyst. Natália started their career with digital marketing internships at FBDE | NEXION Consulting from March 2009 to December 2011. Academic qualifications include a Master's degree in Customer Experience, Retail and E-commerce Management from Universitat de Barcelona (2021-2022), an MBA in Digital Marketing from ESPM Escola Superior de Propaganda e Marketing (2013-2014), and a Bachelor's degree in Communication Social - Journalism from Universidade Anhembi Morumbi (2008-2012).