Terence S.

Terence S. is an experienced professional in retention and loyalty management, currently serving as the Retention & Loyalty Manager at Nestlé Nespresso SA since February 2020. Prior to this role, Terence held positions including Program Manager at Samsung from August 2017 to February 2020, and contributed to emerging channels, marketplace, and loyalty strategy at Pvt Consultancy in 2017. Terence also has significant experience in loyalty program management, having served as Loyalty Program Manager at Woolworths Limited from May 2011 to September 2016, as well as holding assistant buyer roles at Australia Post and Progressive Enterprises. Educational qualifications include an MBA in International Business, Marketing, Strategy, and Communication from the Auckland Institute of Studies, and a Bachelor's of Commerce (Hons) in Accounting and Business/Management from St. Xaviers College, Calcutta.