Trevona Lee

Trevona Lee is an experienced professional in the fields of customer service and operations, currently serving as a Field Operations Administrator III at Nexus Water Group since May 2018. In this role, Trevona supervises customer service representatives, oversees the customer disconnection process, and effectively resolves customer escalations. Prior to Nexus Water Group, Trevona worked at Staples for over 11 years in various roles, including Team Lead and eDiversity Credit Analyst, where responsibilities encompassed coaching staff, managing diversity spend, and collaborating with procurement officers. Earlier career experience includes positions as a Government Account Analyst and Medical Biller. Trevona holds a Master of Arts in Management and Leadership from Webster University, a Bachelor of Science in Management, and an Associate of Arts in Foundations of Business from the University of Phoenix.