Frank Sherwood

Frank Sherwood serves as an Expert Professional Services Engineer at NICE Systems since July 2012, specializing in the implementation of enterprise Workforce Management systems for large contact centers worldwide. Prior to this role, Frank operated a private technology consulting practice at Sherwood-Tech Technology Services from 2007 to July 2012, providing network and computer services. Frank managed data operations at Trinity Workplace Learning from 2001 to 2007, overseeing a large-scale e-learning platform with 600,000 online users. Earlier experience includes serving as a Systems Analyst at Primedia Workplace Learning, where Frank contributed to a strategic transition in training delivery and performed various roles during an ERP implementation. Frank holds a BS in Computer Science with a minor in Physics from Texas Christian University.