Ana-Rita da Silva

Ana-Rita da Silva is a seasoned professional in Customer Success, currently serving as VP at NikoHealth and as an Advisor at Mercator.ai. Previously, Ana-Rita held the role of Senior Director of Customer Success at Just Appraised, where leadership was provided to support over 300 Property Appraiser offices across more than 25 states, focusing on adoption, retention, and expansion. This experience builds on a history of successful leadership as Director of Customer Success at MindBridge Ai and in roles at IBM, where cross-functional strategies were implemented to enhance customer engagement. Ana-Rita holds an MBA with a concentration in Change Management and a BA in Psychology from Carleton University.