Susan Gillum

Susan Gillum is an experienced Lead PMO Analyst at NiSource since June 2013, serving as a key liaison for the ServiceNow Project Portfolio Management project and overseeing various aspects of project management including help documentation, training programs, and governance processes. Prior roles at NiSource included Senior PMO Analyst and PMO Analyst, where responsibilities encompassed project scheduling, cost planning, risk management, and the administration of MS Project Server and SharePoint. Previous experience includes a contract role with Creative Financial Staffing and a long tenure at Battelle where Susan managed proposal schedules and compliance, coordinated project control functions, and enforced quality systems. Educational background includes ongoing studies at Ashland Community College.