Eni Tabaku

Eni Tabaku is an experienced professional currently serving as the Head of Alternative Channels at NOA.Financojme, responsible for driving digital channels, including digital sales and customer care, and successfully launched the company's first Digital Branch. Prior experience includes leading the Customer Experience Front Office at IuteCredit Albania, where Eni managed over 50 staff to enhance customer experience and exceed sales targets while implementing customer experience initiatives and feedback systems. Eni also held roles at ALBtelecom Albania as a Sales Trainer, designing training programs to enhance sales and service skills, and worked as a Corporate Account Manager at EPPC Albania & Kosovo, focusing on training delivery. Eni began a career as a Sales and Service Specialist at Eagle Mobile Sh.a. Educational qualifications include a Master's degree in Industrial and Organizational Psychology and a Bachelor's degree in Psychology from the University of Tirana.