Caitlyn Callahan is an accomplished professional in digital outreach and retention within the healthcare technology sector. Currently serving as the Director of Digital Outreach & Retention at Nordic Global, Callahan has previously held similar roles at Bon Secours Mercy Health, where notable achievements include overseeing digital patient outreach communications that reached over 3 million patients. In addition to corporate roles, Callahan has been a freelancer on Upwork since 2018, providing services in blog and article writing, copy editing, and content marketing strategy support. Callahan's earlier experience spans various organizations, including AAA Club Alliance and CASA, focusing on marketing, communications, and community outreach. Educational credentials include a Master's degree in Media Management and a Bachelor of Science in Journalism/Public Relations, both from Kent State University.
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