Kristin Kula

Kristin Kula has over a decade of experience in member service and call center operations at Northwest Federal Credit Union, where roles have included AVP Member Service Center, Vice President of e-Services/Call Center, Call Center Assistant Manager, and Member Service Representative since August 2011. Prior experience includes working as a Quality Control/Trainer at Sterling Infosystems, Inc. from November 2009 to August 2011, focusing on training processes in Mumbai, India. Kristin Kula obtained a diploma from James Wood High, completing studies from 1984 to 1988.