Rebecca Castro

Rebecca Castro has extensive work experience in customer success and account management roles. Rebecca is currently working at NovoEd as the Senior Manager of Customer Success, where they collaborate with business partners to align strategic value with customer needs. Rebecca works directly with customers to create custom strategies, enhancing their overall experience and value. Prior to this, Rebecca worked as a Senior Customer Success Manager and Customer Success Manager at NovoEd. Rebecca also has experience at Crossover for Work, where they served as the Head of Account Management Team, leading the Business Development team and managing client relationships. Rebecca was also an Account Manager, responsible for developing customer relationships and facilitating customer success. In addition to their customer success roles, Rebecca has experience in coaching and teaching, having worked as a Lead Coach at Soccer Shots, Lead Preschool Teacher at Vermont Hills Family Life Center, and Lead Instructor at Trackers Earth. Rebecca has also worked in technical support at Hewlett Packard Enterprise and held various roles at Stanford Sierra Conference Center, American-Thai Foundation/Teach Thailand Corps, Stanford University, and the National Park Service.

Rebecca Castro completed their education with a Master of Business Administration (MBA) degree in Social Entrepreneurship from Mills College, Lorry I. Lokey Graduate School of Business, from 2017 to 2019. Prior to that, they earned a Bachelor of Arts (BA) degree in Environmental Anthropology from Stanford University, graduating between the years 2008 and 2014. Additionally, Rebecca earned additional certifications in Foundations of Learning Experience Design from the institution NovoEd. Further details regarding the specific month and year of obtaining the certification are not available. Rebecca also attended UCLA Extension from 2012 to 2014, although the degree and field of study for this period are unspecified.