NRC Health

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Today’s healthcare consumer has options. NRC Health helps healthcare providers thrive in a consumer-driven economy by providing holistic customer intelligence essential to designing and delivering care experiences that surprise, delight, and inspire loyalty.

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Michael D. Hays
Founder & CEO

Michael D. Hays

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Helen Hrdy
Chief Growth Officer
Kevin Karas
Chief Financial Officer
Jona Raasch
Chief Operating Officer
Jon Boumstein
Chief Delivery Officer
Jackie Stevens
Vice President Human Understanding Program
Melissa S.
Chief Of Staff Growth Team
Cris V. E.
Chief Security And Privacy Officer
Katie Johnson
Senior Director Of Research Analytics
Nichole Garcia M.ed., Cpm
Associate Vice President
Heather Lannin
Manager Customer Research
Taylor Neuhalfen
Lead Research Analyst
Heather C.
Research Associate
Hanna Estep
Research Analyst
Laura M.
Research Associate
Nick Brandt
Research Specialist
Triet Khuc
Research Analyst