Michael Tran

Michael Tran is an experienced EUC Engineer currently employed at NRI Australia & New Zealand since July 2021. Prior to this role, Michael served as a Senior IT Helpdesk Officer and later as an Acting IT Helpdesk Manager at BGIS from November 2017 to May 2021, contributing to the company's focus on integrated real estate and facilities management services. Michael's career includes significant technical support roles, including as a Senior Field Service Engineer at Best I.T Engineering, where responsibilities included NCR ATM and POS installations and repairs, as well as Level 2 Help Desk Support. Michael holds multiple IT certifications, including ITIL v4 Foundation and Meraki Network Operator, and has a strong foundation in Information Technology and Networking from TAFE NSW.