Kayna Pfeiffer

Kayna Pfeiffer, LMHC, CASAC, is an accomplished professional with extensive experience in behavioral health operations and substance use disorder services. Currently serving as the Director of Behavioral Health Operations at NYC Health + Hospitals since November 2018, Kayna leads the implementation and optimization of various behavioral health programs, including inpatient acute care and child/adolescent services. With a robust background in managing multidisciplinary teams and strategic initiatives, Kayna has previously held director and associate director roles in substance use disorder services, overseeing significant projects like the tele-psychiatry service and enhancing operational workflows. Kayna's career includes a clinical director position at Argus Community, where administrative and operational management was key. Academic credentials include a Master’s degree in Forensic Mental Health Counseling from John Jay College and a Bachelor's degree in Psychology and Criminal Justice from Marist University.