Observe.AI
Stuardo Escobar currently serves as the Director of FP&A at Observe.AI, having joined in September 2023. Previously, Stuardo spent nearly 13 years at [24]7.ai, where roles included Director of Finance, Finance Manager, Financial Analyst, and General Accountant. In the Director of Finance position, responsibilities involved financial performance analysis for the Technology business, overseeing the COO's budget, and managing the Profit & Loss statement. As Finance Manager, duties included global budget creation and financial reporting. The role of Financial Analyst focused on budgeting for G&A functions and managing M&A projects, while the General Accountant position encompassed full-cycle accounting responsibilities. Stuardo earned a Bachelor's Degree in CPA from Universidad de San Carlos de Guatemala between 2006 and 2011.
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Observe.AI
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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.