Xong Thao

Xong Thao is an experienced IT professional with a strong background in technical support and troubleshooting, currently serving as a Mobile Equipment and Technical Support Specialist at Old Dutch Foods since April 2020. Prior experience includes roles as a Network Support Specialist at Kelly, IT Technician at SWM International, and IT Specialist at Conwed Plastics, where responsibilities focused on Lvl. 2, 3, and 4 troubleshooting of various software and hardware issues across multiple environments. Notably, Xong Thao has also held positions as a Desktop Support Analyst and Sr. Patch Analyst with CompuCom and other organizations, demonstrating expertise in helping clients resolve technical issues in call-center settings and leading patch management operations. Xong Thao obtained certifications in Information Technology from Techskills LLC between 2009 and 2010.