Carolina Dall'Olio

Carolina Dall'Olio serves as Head de Operações at OLX Brasil since March 2020, leading Customer Success, Projects & Processes, Sales Academy, and various operational segments, including ZAPway+ and Anapro, while focusing on client satisfaction and user experience. Prior roles include Senior Operations Manager for ZAPway+, overseeing its initial team and operations, and Marketing Manager for ZAP Home, where significant real estate transactions were accomplished. As the founder of Caetés - Agência de Comunicação & Marketing, Carolina supported small and medium enterprises in developing communication strategies for franchising. Carolina's experience also encompasses managerial positions in marketing and communication at Grupo Cherto, Grupo Abril, and ESTADÃO, along with foundational roles in journalism and franchise consulting. Educational accomplishments include studies at USP and FAAP, complemented by specialized training in franchising and journalism.